Return Policy

Easy Return Process

At Shades of Black Collection, we truly value your satisfaction. If you find that your purchase does not meet your expectations, you can initiate a return within 14 days of receiving your order. Items must be unworn and in original packaging. To begin the return process, simply reach out to our customer support team, and they will provide you with detailed instructions to ensure a hassle-free return experience.

Refund Processing Details

We accept returns within 14 days of delivery for eligible items. Items must be unworn, unused, and returned in their original condition and packaging.

Store credit or exchanges are offered for approved returns. Refunds to the original payment method are issued only for defective items or order errors.

Customers are responsible for return shipping unless the item arrives damaged or incorrect.

Final Sale Items: Custom orders, digital products, limited editions, and sale items are final sale and not eligible for return.

As a curated marketplace, some items are shipped directly by independent creators. Return eligibility may vary and will be clearly noted on individual product pages.